Changes to Shirt Ordering

Dear QuaranTUNE Enthusiasts,

If you’ve ordered our shirts in the past, you may notice this process is different this time. Your QuaranTUNE 10 shirt order will be processed through Virtual Dulcimerfest LLC instead of a 3rd-party vendor. This is a major transition for us, and we ask for your patience and understanding. With our previous vendor, we were able to spoil our participants with many styles, international shipping options, and exchanges/reprints for those who ordered the wrong size. These customer perks made it worth wrangling the countless issues encountered behind the scenes. The vendor has discontinued offering the service that provided those perks, leaving us with no incentive to continue our business relationship. We hope you understand.

We have found a way to get you the same styles and high quality that you’ve come to know from our shirts, however we will now be handling orders and fulfillment ourselves. The Gildan, Next-Level, and Women’s shirts are all the same styles we have previously offered. The long-sleeved shirt is new and looks like it will have a more predictable fit than last style we offered.

With this new transition to fulfilling orders, we will also encounter new challenges. We ask for your patience and attention to detail when ordering. We will only be offering 4 styles. We also cannot re-print shirts for anyone who orders the wrong size. So we request, more than ever, that you order the correct size. Ordering clothing online is hard, but please understand these are custom-made items. All shirts are made custom to order in the size requested. Due to the nature of these orders, shirts, and shipping are non-refundable.

Lastly, we deeply regret that we cannot commit to offering individual international shipping at this time. If you think you may have a group of people in one country that would like to order, please get in touch with us, and we can discuss putting together a group order to help save some money for you and time for us.

Thank you for continuing to support QuaranTUNE!